Frequently Asked Questions

We are growing fast and are always looking for talent people to join our team. Send an email to with your CV and a bit about who you are and why we should hire you and we will try our best to get back to you.

All orders get sent a confirmation email which contains your invoice sent to your registered email address. You should also receive a printed copy attached to your order.

To add money to your wallet, go to Profile > Wallet > Click on the plus button > Enter the amount you wish to add > Select your payment method > The money will show in your wallet shortly.

If you didn't receive your OTP check your network connection and click on resend OTP

Of course! Ordering in advance is a great way to make your life easier and ensure you stick to your meal plan. You can do this by scheduling your order when you are at the checkout page.

We always try our best to accommodate bulk orders but sometimes this can be difficult. It is best to email in advance to ensure we can fulfil your order.

Delivery times can vary due to traffic, distance from the location, etc... We usually aim to deliver all of our meals within 45 minutes of receiving the order. Have a look at the order status section to see the progress of your order.

Yes, like many over providers we do charge a small delivery fee.

Nope, we don't have a minimum order value so you can order for any amount.

Not happy with your order? Contact our support team at to discuss how to go about a refund. Please provide photos or any other relevant evidence so that we can be sure to understand your issue.

No worries, click on your order details and you will see the cancel order button. If you order has been approved then our chefs will already be making your order and you will be unable to cancel to order.

If you want to edit your order, cancel the order and reorder with the new changes. But make sure to do so before the order gets approved as otherwise our chefs will have started making your order and you will be unable to cancel.

We value your feedback and would love to hear from you. Please leave a review


Can't find your answers?

Contact us